Privacy Policy
Last Updated: November 2024
1. Introduction
Welcome to Mona Lisa Wedding & Conference Venue! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you consent to the practices outlined in this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing address, and shipping information when you make a purchase or contact us.
- Payment Information: We collect payment details, but please note, payment transactions are processed through a third-party service provider. We do not store credit card details.
- Usage Data: This includes information about how you interact with our website, such as pages visited, time spent on the site, and clicks.
- Cookies and Tracking Technologies: We use cookies to enhance your user experience, track usage patterns, and provide personalized content.
3. How We Use Your Information
We use your information for the following purposes:
- To process and complete orders, including billing and shipping.
- To communicate with you regarding your orders, updates, promotions, and customer support.
- To improve our website and services based on usage data and feedback.
- To comply with legal requirements and protect against fraud.
4. Sharing Your Information
We may share your personal information with the following:
- Third-Party Service Providers: We may share information with service providers who help us run our website, process payments, and fulfill orders.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with a legal obligation, or investigate fraud.
- Business Transfers: If we are involved in a merger, acquisition, or sale, your personal data may be transferred as part of the transaction.
5. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request to access the information we hold about you.
- Correction: You may request to correct any inaccuracies in your information.
- Deletion: You can request that we delete your personal information, subject to certain conditions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
7. Cookies
We use cookies to enhance your browsing experience. You can control cookie settings through your browser, but disabling cookies may limit your ability to use some features of our website.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights regarding your personal information, please contact us at:
Email: info@monalisavenue.co.za
Phone: 011 918 3458
Address: Mona Lisa Shopping Centre, 6th Avenue, Northmead , Benoni, South Africa
